acctotoPrivacy Policy

This page describes what we collect when you use acctoto and how we keep that data protected. When you open an account on acctoto, verify your identity, deposit funds, or place bets, we collect information necessary to operate the platform, comply with law, and prevent fraud. We do not sell your data to marketers or advertisers. We share information only with payment processors, identity-verification partners, and law-enforcement authorities where required.

Our privacy commitment on acctoto is straightforward: we collect only what we need, we protect it with encryption and access controls, and we delete it according to legal retention periods. Your account data remains yours; you can request a copy of what we hold about you or ask for deletion where permitted by law. This policy explains how we handle your personal information, how long we keep it, and what rights you have.

If you have questions about your data on acctoto or how we use it, contact our support team in English or Indonesian. Our commitment is to transparency and compliance with applicable data-protection law.

Data we collect when you use acctoto

We collect your email address, phone number, and password when you register an acctoto account. These are required to create your account and allow you to log in. We collect your full name, date of birth, and government ID number when you verify your identity. We also collect proof of address—a utility bill, bank statement, or similar document—to confirm where you live. This information is mandatory for account activation and withdrawal eligibility on acctoto.

We collect your payment method details when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we store your account identifier with that provider. We do not store full credit card numbers or passwords; payment processing is handled by our trusted partners. We collect transaction data—every deposit, withdrawal, bet, and win—and store it in your account history on acctoto. We also collect your IP address, device information, and browser type for security and fraud detection.

We may collect optional information if you contact our support team—your question, any screenshots or documents you share, and our response. If you participate in our referral program, we track which friends you referred and whether they deposited. All of this information is stored on our servers and associated with your acctoto account.

How we use your data on acctoto

We use your personal data to operate acctoto and provide our service to you. Your email and password allow you to log in. Your identity information confirms who you are and prevents fraud and money laundering. Your payment method details allow us to process deposits and withdrawals. Your transaction history lets us track your activity, calculate your weekly cashback, manage your VIP tier, and settle your bets according to our rules.

We use your data to comply with law. If a regulator or law-enforcement agency requests information about your account, we are required to provide it. We use your data to detect and prevent abuse—if we see unusual activity, we may temporarily freeze your account pending investigation. We use your data to communicate with you about your account: confirmation emails after deposit, settlement notifications, and promotional offers if you opt in. We do not use your data for marketing to third parties, and we do not sell your data to advertisers or data brokers.

Third parties and data processors

We use third-party processors to run acctoto. Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions—receive your payment details necessary to process your deposits and withdrawals. Our identity-verification partner receives your ID and address documents to confirm your identity. These partners are bound by confidentiality agreements and are not permitted to use your data for their own marketing.

Our servers may be located outside Indonesia. Data stored on servers in other countries remains under our protection and subject to this privacy policy. If you have concerns about international data transfer, contact our support team. We may be required to disclose your information to law-enforcement or regulatory authorities if we receive a valid legal request. In such cases, we comply with applicable law while protecting your privacy to the extent permitted.

How long we keep your data

We keep your personal information for as long as your acctoto account is active. After you close your account, we retain your data according to legal requirements. Financial transaction records are typically retained for five to seven years to comply with tax and anti-money-laundering regulations. Identity documents are retained for the duration of your account plus two years, then securely deleted. Email addresses and phone numbers may be retained longer if you have promotional opt-ins or if we need them for legal compliance.

You can request deletion of your account and associated data at any time. We will close your account and schedule deletion of personal information according to legal retention periods. Some data may need to be retained longer if required by law or if there are ongoing disputes or investigations related to your account. We will inform you of any legal reasons we cannot delete your data immediately.

Your rights regarding your data on acctoto

You have the right to access your personal data. Log into your acctoto account and view your profile, identity information, and transaction history. You can request a complete copy of all data we hold about you by contacting our support team; we will provide it within a reasonable timeframe. You have the right to correct your data if it is inaccurate. You can update your email, phone number, or payment method in your account settings. If your ID or address information changes, you may need to re-verify your identity before withdrawing funds.

You have the right to request deletion of your account and personal data. We will close your account and begin the deletion process, subject to legal retention requirements. You have the right to object to marketing communications; if you receive promotional emails about Liga 1, Piala Indonesia, or other acctoto offers and wish to opt out, click the unsubscribe link in the email or contact our support team. You have the right to lodge a complaint with a data-protection authority if you believe we have misused your information.

Cookies and tracking on acctoto

We use cookies on acctoto to remember your login session, store your preferences, and measure how you use the platform. Cookies are small files stored on your device; they do not contain personal information but help us recognize you when you return. You can disable cookies in your browser settings, but this may limit some acctoto features. We also use analytics tools to understand how many users visit acctoto, which games are most popular, and which pages are visited most. This analytics data is aggregated; it does not track individual users.

We do not use tracking pixels or behavioural advertising on acctoto. We do not share your browsing history with third parties for targeted advertising. Third-party platforms such as Google or Facebook may place their own cookies on your device if you click ads for acctoto on their sites; that tracking is governed by their privacy policies, not ours.

Contact us about your privacy on acctoto

If you have questions about how we handle your data on acctoto, wish to exercise your rights, or have a privacy concern, contact our support team via our support portal. You can reach us in English or Indonesian during standard business hours. Include your account email and a description of your request; we will respond within a reasonable timeframe. You can also contact us about data deletion, access requests, or complaints about our data practices.

This privacy policy was last updated on 30 May 2026. We may update it to reflect changes in how we collect or use data, or changes in law. We will notify you of material changes via email or by posting an updated policy on acctoto. Your continued use of acctoto after changes constitute your acceptance of the updated policy. Thank you for trusting us with your information.